Welcome to Our Booking and Inquiries FAQ Page!
I appreciate your interest in our booking services and the inquiries we handle. This page offers answers to common questions about making bookings, requesting additional information, and understanding our processes. I have put together detailed explanations to help you feel confident when scheduling your event or service engagement with us.
General Questions
What types of events or services can I book?
I offer booking options for a range of events and services. Whether you are planning a small private gathering or a larger event, there is a service package available to meet your needs. My offerings extend from one-on-one consultations to full-scale event planning. I also handle inquiries related to special requirements or unexpected changes that might arise as you prepare for your event.
How do inquiries work?
The inquiry process is straightforward. I encourage potential clients to reach out with specific questions about the event details, service options, and any customization you may need. I work with you to gather all the necessary information so that I can provide a personalized quote and a clear breakdown of what to expect. You can send an email or use our online contact form to begin the conversation.
Can I request a custom package?
Yes, custom packages are available based on your event size, preferences, and budget. I spend time understanding your vision to design a package that covers all the essentials. Whether your plan involves unique themes, specialized logistics, or a fully customized experience, you can count on me to address your requirements and help turn your ideas into reality.
Booking Process and Scheduling
What is the first step in making a booking?
The first step is to reach out by email or telephone. I review the details you provide and will follow up to gather additional specifics if necessary. This initial conversation will help me understand the scope of your event and identify any special needs you might have. From there, I work on creating a detailed proposal that outlines the available services and potential costs.
How far in advance should I book?
Booking in advance is recommended to ensure availability, especially for larger or more customized events. For standard services, I suggest a two-week notice, but for high-demand periods or special celebrations, a month or more is preferred. Early planning typically provides more flexibility and often allows for better pricing options.
Do you provide on-site consultations before finalizing a booking?
I offer both virtual and on-site consultations as part of my service. An on-site meeting can help identify specific venue considerations, the flow of the event, and any unique challenges that might affect the booking. This step is particularly useful if you are considering complex setups or require detailed planning support.
Pricing and Payments
How is pricing determined for bookings?
Pricing varies according to several factors. The number of guests, the event location, and the style of presentation all influence the final cost. Additionally, selection of special materials or premium options adds to the pricing. I ensure that each quote is customized so that it reflects the unique details of your event.
What factors influence the final quote?
The final price takes into account the following elements:
- Group Size: Larger groups require greater resources and different arrangements.
- Service or Package Size: More extensive setups may involve multiple service stations or additional coordination efforts.
- Special Requests: Certain themes or extra features, like custom decor or personalized materials, can adjust the costs.
- Event Timing: Peak seasons or last-minute bookings sometimes carry a premium.
I work closely with you to explain each cost component so that you understand exactly where your money is being used and why each element contributes to the overall tailored experience.
What payment methods are accepted?
I accept a range of payment methods for your convenience. These include major credit and debit cards, as well as popular digital payment platforms such as Apple Pay. This variety makes the payment process smooth and secure, ensuring a hassle-free booking experience.
Are deposits required when booking?
For many events, I require a deposit to secure your booking. The deposit is typically a percentage of the total cost and varies depending on the service package and customization level you choose. This upfront deposit is then deducted from your final invoice upon completion of services.
Charcuterie Board Booking with Charcuterie Craft Boutique
At Charcuterie Craft Boutique, we are committed to delivering a unique and high-quality charcuterie experience for your event, no matter the size or occasion. To ensure that your booking is seamless and hassle-free, please take a moment to review our booking policies and payment conditions.
Booking Process & Payment Terms
Once you’ve finalized your event details with us and we’ve agreed on your customized charcuterie board, a deposit is required to secure your booking. This deposit helps us plan and purchase the necessary ingredients, as well as prepare for the event setup.
- Deposit: A non-refundable deposit is required to secure your booking. This amount is deducted from your total cost and confirms that your event is on our schedule.
- Full Payment: The full payment for the event is due on the day of the event, prior to the start of service. The remaining balance, after the deposit, must be settled in full before we begin setting up and serving your charcuterie board.
Cancellation & Non-Payment Conditions
To avoid any misunderstandings, please be aware of the following conditions regarding cancellations or non-payment:
- Cancellation by Client: If you need to cancel your booking, the deposit is non-refundable. We understand that plans can change, but the deposit is required to cover the preparation and resources allocated for your event.
- Failure to Complete Payment: If the full payment is not made on the day of the event, Charcuterie Craft Boutique reserves the right to refuse service and will not return the deposit. This includes cases where the client has not paid the full balance or has not adhered to the original booking agreement.
- No Service Without Payment: Should the client refuse to pay or fail to fulfill the booking’s original terms on the day of the event, Charcuterie Craft Boutique will not provide any services. No food, setup, or event-related services will be rendered, and the client will not receive a refund of the deposit fee.
- Impact on Future Bookings: Clients who fail to honor their payment obligations will no longer be eligible to book future services with Charcuterie Craft Boutique.
We take pride in providing the best charcuterie experience for our clients, and we aim to make every event a success. To ensure everything goes smoothly, please be sure to finalize your booking and payment plans well in advance.
Service Options and Customizations
What customization options are available?
You have a range of customization options available when planning your event. I can adjust everything from the setup style to the materials used, ensuring that the service fits your specific requirements. Whether you prefer a minimalist approach or a more elaborate presentation, I work to create a booking that truly matches your vision.
Can I mix and match services in a single booking?
Yes. My service model allows you to combine different elements according to your needs. You may choose to add consultation services, specialized decor, or additional support staff for the event. Every added service is clearly outlined in your final proposal so that you understand how each component contributes to the overall cost.
Do you accommodate last-minute bookings?
I understand that plans can change quickly, and I do my best to work with last-minute inquiries when possible. However, availability might be limited during busy periods. It’s best to get in touch early to ensure that every aspect of your event is arranged with the careful attention it deserves.
Event Management and Follow-Up
How is the event planning process structured?
Once you have made a booking, the event planning process begins with a detailed consultation. I walk you through each step of preparation and provide a timeline of key milestones to ensure that every aspect of the event is covered. Regular check-ins allow for adjustments and updates as the event date approaches, helping everything run as smoothly as possible.
What should I expect on the day of the event?
The goal is to ensure a seamless experience from start to finish. On the day of the event, the team follows a well-prepared schedule, ensuring that every detail is handled before the guests arrive. If there are any questions or unexpected issues, you’ll know exactly who to contact for quick resolution. The focus remains on delivering reliable and well-organized service throughout the day.
Is there a follow-up after the event?
Your feedback is very important to me, and I always follow up after an event concludes. This follow-up gives us a chance to discuss what worked well and what could be improved for future events. Your honest insights play a key role in refining my services and ensuring continued high quality for every client.
Customer Support and Account Management
How can I contact customer support?
If you have any extra questions about your booking or need assistance at any stage, You can get in touch via email (josie@charcuteriecraftboutique.com).
How do I update or cancel a booking?
Updating or canceling a booking is made simple through email. If you need to cancel a booking, please notify me as soon as possible so that I can make the necessary adjustments and help in rescheduling if required.
Additional Information
What should I do if my service needs change after booking?
Events are dynamic, and changes may occur between the initial booking and the event date. If your needs evolve, please contact me right away to discuss your new requirements. I offer flexible solutions that make it easy to accommodate changes without compromising the quality of service you expect.
Are there any hidden charges?
Transparency in pricing is very important. All potential charges are discussed during the consultation phase, and I strive to include every detail in the final proposal so that you fully understand the total costs before committing to a booking. You can always ask for a complete breakdown of each charge and the reason behind it.
IMPORTANT NOTE:
Special Requests & Additional Supplies
If you’re looking to enhance your event with extra supplies, we’re happy to accommodate additional needs. For example:
- Tables, Linens, & Decor: Should you require tables, linens, or additional decorations, these items can be included in your booking for an extra charge. We’ll provide a quote based on your specific needs, ensuring your setup complements the event’s style.
- Customization Requests: Whether it’s a particular theme, dietary restrictions (gluten-free, vegan), or specialty ingredients, feel free to let us know. We are more than happy to tailor your charcuterie board to your preferences!
Important Reminder: Changes to Your Booking
We aim to provide flexibility, but to ensure that everything goes smoothly, please note:
- If you need to make changes to your booking (whether it’s adjusting the guest count, adding extra supplies, or altering ingredient selections), please reach out at least 2 days in advance.
- Late changes (within 2 days of the event) may incur additional costs. This is because last-minute adjustments often require us to source ingredients or additional supplies on short notice, which can affect pricing. Any changes made after the 2-day window will be subject to an additional payment depending on the nature of your request.
We want to make sure your event is perfect, so don’t hesitate to reach out with any questions or requests in advance!
What policy is in place for unforeseen cancellations?
While unforeseen circumstances can sometimes lead to cancellations, I encourage you to review the cancellation policy that is part of the booking agreement. This policy outlines any fees or penalties that might apply. Open communication is key if an unexpected issue arises, and together we can work on a solution that benefits both parties.
Continuing the Conversation
How can I refer friends or colleagues?
Word of mouth is very important in expanding my service offerings. Clients who refer others often qualify for discounts on future bookings. The process is simple, ensuring that both you and the person you refer enjoy special benefits. This kind of mutual support helps build a community that values quality service and dependable support. Charcuterie Craft Boutique business cards will be available at the end of booking!
How can I offer feedback about my experience?
Your feedback is really important. It gives me useful insights on how the service performed and where improvements can be made. After your event, I may follow up with a short summary of your experience working with Charcuterie Craft Boutique. Your candid opinions play a key role in shaping future offerings and ensuring that every client enjoys a consistently excellent experience.
Still Have Questions? I Am Here to Help!
If you did not find the answer you were looking for, please feel free to reach out through the provided contact options. Your inquiries matter, and I am committed to providing clear and direct responses to any further questions you may have. I appreciate your time in reviewing these details, and I look forward to assisting you with your next event or inquiry.
Additional Tips for a Successful Event
Planning a memorable event goes beyond booking a service. It involves careful coordination and preparation in every aspect. To help you get the most out of your experience, I recommend taking extra time to discuss your ideas and expectations during our consultation. This discussion not only clarifies your unique needs but also helps me suggest creative twists that can add an extra boost to your event.
Consider preparing a checklist of key elements such as venue setup, timing details, guest arrangements, and any special requests. This process makes it easier to keep track of important milestones and ensures that nothing is overlooked. As we work together, every detail is given thoughtful attention, ensuring your event runs smoothly from start to finish. Your active participation in the planning stage truly makes a difference in creating the perfect experience.
Remember, a well-planned event can leave a lasting impact on your guests. The time you invest in this preparation reflects in every aspect of the final outcome, making your celebration not only successful but also memorable for everyone involved.